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Wuhan Novel Coronaviris (WN-CoV)

Do you have flu symptoms, a cough, sore throat or shortness of breath?

In the 14 days before your symptoms started, did you travel to or from WUHAN, HUBEU PROVINCE, CHINA. Or Have you had contact with a confirmed case of the Wuhan Novel Coronavirus (living in the same household/direct contact with the case or their body fluids/been within 2 meters of the case)

If the answer to these questions is yes,

Please DO NOT COME TO THE SURGERY. PLEASE RING US ON 01202 897200 and ask to speak to your Doctor.

On 31 December 2019, the World Health Organisation was informed of a cluster of patients with pneumonia of unknown cause detected in Wuhan City, China. A novel virus has been identified as the cause. As of 22 January 2020 there had been 440 cases officially reported from mainland China, most in Wuhan City and 6 cases outside of China. These cases outside of China were diagnosed in travellers from Wuhan City.

If the infection is seen within the UK, it is most likely to occur in travellers that have recently returned from Wuhan City.

The latest guidance from Public Health England asks us to close any facilities that may have been used by patients who might be infected until further notice. Please help us keep the surgery open by ensuring that you do not attend if you have been in contact with someone with this virus or have travelled to or from Wuhan in China and have any respiratory illness symptoms, such as cough, sore throat, cold, flu symptoms or shortness of breath.

This is an evolving situation and information will be updated regularly.

Thank you 23 January

At Penny’s Hill Practice, we have a coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and self-management coaches and link workers can help us manage the emotional and practical impact in our day to day life. Health Coach

As of December you will be able to book 'Telephone Appointments' via the Online system. Please be aware that the call will be at ANY TIME of the day, and not at the time stated when booking.

We have been informed by Rowlands Ferndown that repeat prescription request will take 5 working days to turn around..

FLU Vaccination Clinic's 2019 Book your appointment at the front desk..

Under 65's

At 'Risk' patients under 65yr who have a medical condition i.e COPD, Diabetes, Immunosuppression, Stroke.(for more information please see Patient Advice opposite)

Over 65's To be eligible:-  65yr as at 31st March 2020.

Friends and Family Test

The Friends and Family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click the Friend & Family test on the menu to complete this survey.

Fees for Non NHS Services

The completion of insurance claims, holiday cancellation claims, medical reports and many other documents are NOT covered by the NHS and are considered a private service for which a fee will be charged.  Please see the list below for details of some of the chargeable services. 

Should you require your doctor to complete a document, under the Data Protection Act 1998, we are required to obtain written permission from the patient for the medical information to be released.  A short covering letter will suffice, however we do have a form that can be completed, this is available at the Reception Desk.

We would ask that you allow up to 7 working days for the paperwork to be completed and should you wish to enquire if it is ready for collection please phone after 2pm.


Private sick note                                                                                 £30.00

Private prescription for drugs not needed immediately by patient            £20.00

Freedom from infection certificate                                                        £30.00

Vaccination certificate                                                                         £21.00

To Whom It May Concern letter                                                           £21.00



Holiday cancellation form                                                                    £35.00

Fitness to travel no examination                                                          £45.00

Medical report e.g. DVLA                                                                    £40.00

Fostering/Adoption (no examination)                                                   £50.00


Copy Notes

Further Photocopies of medical record                                                                                               £55.00


Medical Examinations

Private consultation appointment                                                        £  60.00

Employment medical with report                                                         £175.00

HGV/Taxi medical                                                                              £120.00

Sports medical                                                                    £40.00 to £120.00

Fitness to travel with examination                                                        £ 65.00

Adoption/Fostering Form                                                                     £ 50.00

Assessment of Capacity (COP3)                                                           £120.00

PMAR/Egpr                                                                                        £105.00

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