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Wuhan Novel Coronaviris (WN-CoV)

Do you have flu symptoms, a cough, sore throat or shortness of breath?

In the 14 days before your symptoms started, did you travel to or from WUHAN, HUBEU PROVINCE, CHINA. Or Have you had contact with a confirmed case of the Wuhan Novel Coronavirus (living in the same household/direct contact with the case or their body fluids/been within 2 meters of the case)

If the answer to these questions is yes,

Please DO NOT COME TO THE SURGERY. PLEASE RING US ON 01202 897200 and ask to speak to your Doctor.

On 31 December 2019, the World Health Organisation was informed of a cluster of patients with pneumonia of unknown cause detected in Wuhan City, China. A novel virus has been identified as the cause. As of 22 January 2020 there had been 440 cases officially reported from mainland China, most in Wuhan City and 6 cases outside of China. These cases outside of China were diagnosed in travellers from Wuhan City.

If the infection is seen within the UK, it is most likely to occur in travellers that have recently returned from Wuhan City.

The latest guidance from Public Health England asks us to close any facilities that may have been used by patients who might be infected until further notice. Please help us keep the surgery open by ensuring that you do not attend if you have been in contact with someone with this virus or have travelled to or from Wuhan in China and have any respiratory illness symptoms, such as cough, sore throat, cold, flu symptoms or shortness of breath.

This is an evolving situation and information will be updated regularly.

Thank you 23 January

At Penny’s Hill Practice, we have a coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and self-management coaches and link workers can help us manage the emotional and practical impact in our day to day life. Health Coach

As of December you will be able to book 'Telephone Appointments' via the Online system. Please be aware that the call will be at ANY TIME of the day, and not at the time stated when booking.

We have been informed by Rowlands Ferndown that repeat prescription request will take 5 working days to turn around..

FLU Vaccination Clinic's 2019 Book your appointment at the front desk..

Under 65's

At 'Risk' patients under 65yr who have a medical condition i.e COPD, Diabetes, Immunosuppression, Stroke.(for more information please see Patient Advice opposite)

Over 65's To be eligible:-  65yr as at 31st March 2020.

Friends and Family Test

The Friends and Family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click the Friend & Family test on the menu to complete this survey.

Summary Care Record

Adding more information to your Summary Care Record

Care professionals in England use an electronic record called the Summary Care Record (SCR). This can provide those involved in your care with faster secure access to key information from your GP record.
What is a SCR?
If you are registered with a GP practice in England, you will already have an SCR unless you have previously chosen not to have one. It includes the following basic information:
 Medicines you are taking.
 Allergies you suffer from.
 Any bad reactions to medicines.

It also includes your name, address, date of birth and unique NHS Number which helps to identify you correctly.

What choices do you have?

You can now choose to include more information in your SCR, such as significant medical history (past and present), information about management of long term conditions, immunisations and patient preferences such as end of life care information, particular care needs and communication preferences.

Additional information will only be included in your SCR after discussion between you and your GP practice, and only if you give your permission.

Once you have chosen to add additional information to your SCR, your GP practice will continue to do this and keep it up to date. Remember that you can change your mind at any time by simply informing your GP practice.

Vulnerable patients and carers

Certain vulnerable patient groups such as those with dementia or with detailed and complex health problems can particularly benefit from additional information in their SCR. If you are a carer for another person and believe that they may benefit from additional information in their SCR, then you can discuss this with them and their GP practice.

If you would like 'additional information' added to your Summary Care Record kindly complete the attached consent form.

SCR Consent form

Or talk to the staff here at Penny's Hill Practice.

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