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Wuhan Novel Coronaviris (WN-CoV)

Do you have flu symptoms, a cough, sore throat or shortness of breath?

In the 14 days before your symptoms started, did you travel to or from WUHAN, HUBEU PROVINCE, CHINA. Or Have you had contact with a confirmed case of the Wuhan Novel Coronavirus (living in the same household/direct contact with the case or their body fluids/been within 2 meters of the case)

If the answer to these questions is yes,

Please DO NOT COME TO THE SURGERY. PLEASE RING US ON 01202 897200 and ask to speak to your Doctor.

On 31 December 2019, the World Health Organisation was informed of a cluster of patients with pneumonia of unknown cause detected in Wuhan City, China. A novel virus has been identified as the cause. As of 22 January 2020 there had been 440 cases officially reported from mainland China, most in Wuhan City and 6 cases outside of China. These cases outside of China were diagnosed in travellers from Wuhan City.

If the infection is seen within the UK, it is most likely to occur in travellers that have recently returned from Wuhan City.

The latest guidance from Public Health England asks us to close any facilities that may have been used by patients who might be infected until further notice. Please help us keep the surgery open by ensuring that you do not attend if you have been in contact with someone with this virus or have travelled to or from Wuhan in China and have any respiratory illness symptoms, such as cough, sore throat, cold, flu symptoms or shortness of breath.

This is an evolving situation and information will be updated regularly.

Thank you 23 January

At Penny’s Hill Practice, we have a coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and self-management coaches and link workers can help us manage the emotional and practical impact in our day to day life. Health Coach

As of December you will be able to book 'Telephone Appointments' via the Online system. Please be aware that the call will be at ANY TIME of the day, and not at the time stated when booking.

We have been informed by Rowlands Ferndown that repeat prescription request will take 5 working days to turn around..

FLU Vaccination Clinic's 2019 Book your appointment at the front desk..

Under 65's

At 'Risk' patients under 65yr who have a medical condition i.e COPD, Diabetes, Immunosuppression, Stroke.(for more information please see Patient Advice opposite)

Over 65's To be eligible:-  65yr as at 31st March 2020.

Friends and Family Test

The Friends and Family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click the Friend & Family test on the menu to complete this survey.

Local Care/Nursing Homes


Local Care/Nursing Homes in Ferndown

Amberwood Care Home with Nursing

418-424 Ringwood Road


BH22 9AX

For General Placement/Care enquiries only please Telephone: 01202 851510


Holmwood Residential Care Home

39 Chine Walk

West Parley


BH22 8PR

Telephone: 01202 593662


Fairlawn Residential Care Home

20 St Marys Road


BH33 9HB

For General Placement/Care enquiries only please Telephone: 01202 877277


Clarence House Residential Care Home

6 Dudsbury Crescent


BH22 8JF

Telephone: 01202 894359


Ferndown Nursing Home

9 Dudsbury Crescent


BH22 8JG

Telephone: 01202 875909

Brookview Nursing Home

Riverside Road


BH22 0LQ

Telephone: 01202 891333

Denewood House Rest Home

12-14 Denewood Road

West Moors

Ferndown, Bh22 0LX

Telephone: 01202 892008

Ferndown Manor Care Home

110 Golf Links Road


BH22 8DA

Telephone: 0333 321 1998

Fernhill Care Home

122 Ringwood Road


BH22 9AW

Telephone: 01202 651800

Highgrove Care Home

Stapehill Road


BH21 7NF

Telephone: 01202 875614

Marchfield House Care Home

434 Ringwood Road


BH22 9AY

Telephone: 01202 861845


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