This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Friends and Family Test

The Friends and Family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click the Friend & Family test on the menu to complete this survey.

Welcome to Penny's Hill Practice

Penny’s Hill Practice is a six partner practice providing a range of primary care and community health services from Ferndown Medical Centre. The practice has been a training practice since 1979 with regular placements of GP Registrars. The practice shares the purpose built premises with Orchid House Surgery with a range of community services also being provided from attached facilities. These include school health, district nursing, health visiting, speech and language therapy and chiropody.

Our practice boundary is bounded by the River Stour to the South, the Stapehill Roundabout to the West, West Moors Army Depot to the North and Azalea roundabout to the East. This has recently been extended in the north along the A31 to include St Leonards, St Ives and along to Three Legged Cross, and in the West to include Broom Hill, Colehill and back along Wimborne Road West to the Canford Bottom Roundabout. Please note the extended area has been agreed to accomodate any of our existing patients currently living within the inner boundary, who choose to make a local move to within the marked outer boundary. This does not apply to new patients.   Please see diagram below:

How do I register with a Doctor ?

writing Please bring your medical card to the surgery and a receptionist will register you with a doctor. If you do not have a medical card, please ask at reception for an application form. Please also see the Pre-registration tab.

Temporary residents are registered on a special form at reception.

This practice has a system of personal lists. This means that although you sign on with the practice, you will be registered with a named doctor and will be seen by that doctor. We believe this gives greater continuity of care for our patients. Where possible the practice will endeavour to ensure that we respect your right to express a preference of practitioner.  However, this may not always be possible and if so, an explanation will be offered.

New Patients

New patients will be given a health and medical questionnaire to complete.  This is important as it allows us to get to know you better and collect important information on past medical health, current problems and medication.  It is also a good time to ensure that all immunisations, contraceptive advice, cervical smears and blood pressure measurements are up to date.  The new patient information is vital to the doctor.  Once registered your records will automatically be requested from your previous Practice, this may take several weeks.  If your previous Practice has the capacity to send the records electronically, this can happen within a week.



Practice Leaflet



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website